“Three times and I’m still charmed…”

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“[OTTO Enoteca e Pizzeria] at the Venetian (Saint Mark’s Sqaure) is a real standout… We dined at OTTO Enoteca at the Venetian three times because we liked it and because I was interested in observing how consistently the service was delivered. We needed to make sure the first experience was not a fluke and we discovered that things improved with each visit as the staff recognized us and appreciated our loyalty.”

[via It’s a dirty job]

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